Shipping policy
Shipping Policy
At Sticky Bee Apiary, we take pride in carefully packing and shipping our beeswax products to ensure they arrive safely and on time.
Shipping Locations
At this time. We currently ship to Canada only.
Processing Time
Orders are typically processed and shipped within 24 to 48 hours (excluding weekends and holidays). You'll receive a confirmation email once your order has been shipped.
Shipping Methods
We primarily ship through Canada Post (standard shipping), but may use alternative carriers when more economical or efficient. Most orders will include tracking numbers for your convenience.
Shipping Rates
- Flat rate shipping of $12.95 CAD/USD is offered to all Canadian and US orders under $85 CAD/USD
-
Free shipping on all orders of $85 CAD/USD or more (before taxes and after discounts).
Estimated Delivery Times
Please note that delivery times may vary depending on location and time of year (e.g., holidays, weather, customs delays). Orders are shipped using expedited or equivalent service whenever possible.
Most orders arrive within 3–5 business days depending on location.
Typical delivery times:
-
Canada: 3-5 business days
Tracking
Most shipments will include a tracking number. If your order qualifies for tracking, you’ll receive the tracking information via email once your order has shipped.
Damaged or Lost Packages
If your order arrives damaged, or if it appears to be lost in transit, please contact us right away. Click Here or Email at stickybeeapiary@gmail.com. We’ll do our best to make it right and ensure you're satisfied.